Bilingual Mobile Expert — Tech & Customer Solutions

T-Mobile; San Juan Capistrano (CA); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Annual stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Résumé du poste

T-Mobile is hiring in a fast-paced retail setting to assist customers with technology and service needs. You will demonstrate network coverage, deliver personalized solutions, and build customer relationships through training and hands-on product demos.

The role emphasizes customer service, sales, and ongoing learning with opportunities for bonuses and advancement within a supportive team culture.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in a retail environment preferred.

Responsabilités

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories
• Also responsible for other duties/projects as assigned by business management as needed

Connaissances

Customer Service

Sales

Communication

Problem Solving

Multitasking

Engaging People

Change Agility

Formation

High School Diploma/GED

Description du poste

T-Mobile is hiring in a fast-paced retail setting to assist customers with technology and service needs. You will demonstrate network coverage, deliver personalized solutions, and build customer relationships through training and hands-on product demos.

The role emphasizes customer service, sales, and ongoing learning with opportunities for bonuses and advancement within a supportive team culture.