Bilingual Mobile Associate (Spanish) – Customer Tech Solutions

T-Mobile; Canton (OH); Sur place; USD 41 000 - 65 000; Plein temps

Avantages offerts par ce poste

Annual stock grant

Employee stock purchase plan

401(k)

Money coaches

Medical/dental/vision insurance

Paid time off and holidays

Employee discounts

Résumé du poste

T-Mobile in Canton, OH, is seeking a customer-focused team member to assist retail operations by delivering personalized technology and service solutions. The role emphasizes building relationships and using digital tools to explain network benefits in a fast-paced setting.

You will complete training to expand product knowledge and contribute to a seamless customer experience, supporting team initiatives and growth within the company.

Qualifications

• High School Diploma or GED is required.
• 6 months of customer service or sales experience in retail preferred.
• Strong communication and problem-solving skills.

Responsabilités

• Deliver personalized tech and service solutions through customer interactions.
• Use digital tools to demonstrate network coverage and benefits.
• Complete required product training for effective support.
• Engage customers by asking questions and performing hands-on demos.
• Other duties as assigned by management as needed.

Connaissances

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Formation

High School Diploma/GED

Description du poste

T-Mobile in Canton, OH, is seeking a customer-focused team member to assist retail operations by delivering personalized technology and service solutions. The role emphasizes building relationships and using digital tools to explain network benefits in a fast-paced setting.

You will complete training to expand product knowledge and contribute to a seamless customer experience, supporting team initiatives and growth within the company.