Bilingual Mobile Associate – In-Store Tech & Sales

T-Mobile US Inc.; Garden Grove (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

Paid time off

Health/dental/vision insurance

Job summary

T-Mobile USA is seeking bilingual Mobile Associates to help customers explore technology, find solutions, and stay connected in both English and Spanish. You’ll engage customers, demonstrate devices, and build relationships in-store and online.

We value diverse backgrounds and languages, and provide ongoing support, hands-on training, and opportunities for growth toward the Mobile Expert role. All employees receive competitive pay and access to benefits.

Qualifications

• Ability to communicate effectively with customers in Spanish and English.
• High school diploma or GED.
• At least 6 months of customer service or sales experience; retail experience preferred.
• Interest in technology and helping customers find solutions.

Responsibilities

• Connect in English and Spanish. Help customers feel welcome, understood, and confident in their choices.
• Explore the latest technology. Demonstrate smartphones, accessories, and connected devices that fit customers' needs.
• Build lasting relationships. Listen, ask questions, and recommend solutions that keep customers connected.
• Make shopping simple. Support customers whether they begin their journey online, through Customer Care, or in-store.
• Develop your sales skills. Learn how to meet customer needs while working toward individual and team goals.
• Work together. Collaborate with teammates, store leaders, and other T-Mobile teams to support customers and small businesses.

Skills

Bilingual English/Spanish

Customer service experience

Sales experience

Education

High school diploma or GED

Job description

T-Mobile USA is seeking bilingual Mobile Associates to help customers explore technology, find solutions, and stay connected in both English and Spanish. You’ll engage customers, demonstrate devices, and build relationships in-store and online.

We value diverse backgrounds and languages, and provide ongoing support, hands-on training, and opportunities for growth toward the Mobile Expert role. All employees receive competitive pay and access to benefits.