Bilingual Mobile Associate - Fast-Paced Tech & Customer Champion

T-Mobile; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k) plan

Paid time off

Paid holidays

Job summary

T-Mobile USA is seeking a Mobile Associate to join a Retail Team of Experts and bring the T-Mobile brand to life. You will educate customers on devices and services, demonstrate solutions in-store, and build lasting relationships through proactive service and product knowledge.

This is a learning role where new associates train with their team and advance toward the Mobile Expert position. A fast-paced environment and strong customer focus are essential for success.

Qualifications

• Must be at least 18 years old and legally allowed to work in the United States.
• 6 months of customer service and/or sales experience, retail environment preferred.

Responsibilities

• Builds proficiency in serving and selling to customers while delivering a world‑class experience.
• Demonstrates latest technology in-store and provides hands-on demonstrations.
• Collaborates with team to own the customer experience and identify small business leads.

Skills

Customer advocate

Competitive drive

Team collaboration

Customer needs balancing

Education

High School Diploma/GED

Job description

T-Mobile USA is seeking a Mobile Associate to join a Retail Team of Experts and bring the T-Mobile brand to life. You will educate customers on devices and services, demonstrate solutions in-store, and build lasting relationships through proactive service and product knowledge.

This is a learning role where new associates train with their team and advance toward the Mobile Expert position. A fast-paced environment and strong customer focus are essential for success.