Bilingual Member Services Specialist — Part Time

First National Bankers Bank; St. Clairsville (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Job summary

Planet Fitness is seeking a motivated Member Services Representative (Floater) to join our team. You will be the first point of contact for members and guests, handling inquiries, tours, sign-ups, and payments while maintaining a clean, friendly environment.

This part-time, on-site role emphasizes strong customer service, a welcoming attitude, and ability to work varied shifts. Bilingual English/Spanish is encouraged to support our diverse member base.

Qualifications

• Must be 18 years of age or older.
• Must be onsite; this is not a remote position.
• Ability to work at least 16 hours per month; no guaranteed weekly hours.
• Must obtain CPR/AED Certification within required timeframes.
• Must obtain Tanning Certification within company required timeframes.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with memberships, billing questions and account inquiries.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and manage the front desk operations.
• Maintain cleanliness and safety throughout the club.

Skills

Customer service

Communication

Multilingual English/Spanish

Professional demeanor

Punctual

Teamwork

Education

High school diploma or equivalent

Job description

Planet Fitness is seeking a motivated Member Services Representative (Floater) to join our team. You will be the first point of contact for members and guests, handling inquiries, tours, sign-ups, and payments while maintaining a clean, friendly environment.

This part-time, on-site role emphasizes strong customer service, a welcoming attitude, and ability to work varied shifts. Bilingual English/Spanish is encouraged to support our diverse member base.