Bilingual Member Services & Loans Specialist

Mountain America Credit Union; Meridian (MS); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

401K matching

Tuition assistance

Professional development

Job summary

Mountain America Credit Union is seeking a Financial Service Representative I at the Meridian branch. You will assess member needs, advise on products, and assist with loan servicing. The role requires bilingual English/Spanish communication and a commitment to excellent service.

Starting pay is $19.00 per hour, with potential increases based on experience and performance. Full benefits include medical, dental, time off, 401K, tuition assistance, and professional development opportunities.

Qualifications

• Minimum 1+ year in retail banking or related sales and customer service.
• Ability to communicate effectively in English and Spanish.
• Must be able to prepare loan documents and cross-sell financial services.

Responsibilities

• Provide exceptional member service by assessing needs and advising on products.
• Originate and service loans and cross-sell services.
• Maintain compliance with banking regulations and policies.

Skills

Bilingual English/Spanish

Customer service

Sales experience

Communication

Education

High school diploma or equivalent

Tools

Symitar

Microsoft Office

Notary Public/NMLS

Job description

Mountain America Credit Union is seeking a Financial Service Representative I at the Meridian branch. You will assess member needs, advise on products, and assist with loan servicing. The role requires bilingual English/Spanish communication and a commitment to excellent service.

Starting pay is $19.00 per hour, with potential increases based on experience and performance. Full benefits include medical, dental, time off, 401K, tuition assistance, and professional development opportunities.