Bilingual Member Services & Financial Solutions Specialist

Mountain America Credit Union; Spanish Fork (UT); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Excellent medical and dental benefits

Paid time off and holidays

Matching 401K

Tuition assistance

Professional development

Job summary

Mountain America Credit Union is hiring at our Spanish Fork branches. This full-time role focuses on delivering exceptional member service, advising on MACU products, and supporting branch operations. Bilingual English/Spanish skills boost pay and member engagement.

The position involves handling transactions, cross-selling services, and maintaining accurate records. A valid driver's license is required, with opportunities for professional development and benefits.

Qualifications

• Six months of customer service experience or more.
• High school diploma or equivalent required.
• Valid driver's license required.

Responsibilities

• Provides exceptional member service by assessing needs and advising on products and services.
• Cross-sell MACU products to meet member goals and complete transactions.
• Maintain branch cash drawer and process transactions with accuracy.
• Respond to inquiries via email/phone and follow up to ensure resolution.
• Travel may be required; adhere to credit union policies and regulations.

Skills

Customer service

Communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Excel

Job description

Mountain America Credit Union is hiring at our Spanish Fork branches. This full-time role focuses on delivering exceptional member service, advising on MACU products, and supporting branch operations. Bilingual English/Spanish skills boost pay and member engagement.

The position involves handling transactions, cross-selling services, and maintaining accurate records. A valid driver's license is required, with opportunities for professional development and benefits.