Bilingual Member Services Associate – Weekend & Morning PT

Planet Fitness; Oregon (OH); Presencial; USD 17 000 - 21 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Flexible schedule

Resumo da oferta

Planet Fitness is seeking a motivated Member Services Representative (Part Time) to join our team. The role focuses on delivering a superior, Judgement Free member experience to members, prospective members, and guests.

Responsibilities include greeting and assisting members, handling inquiries, processing sign-ups, and operating the POS system for purchases and membership updates. A weekend/morning schedule is required; bilingual skills are encouraged.

Qualificações

• Bilingual English/Spanish encouraged to apply.
• Exceptional customer service skills; interact in a positive and professional way.
• Prior customer service experience preferred.
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Upbeat, positive and professional attitude.
• Punctuality and reliability are a must.
• Obtain and maintain CPR/AED Certification within company timeframes.

Responsabilidades

• Greet members and guests, delivering exceptional customer service.
• Answer phones and assist callers with questions.
• Check members in, tour, sign up new members, and log amenities.
• Respond to member questions and concerns promptly.
• Conduct beverage or merchandise purchases on the POS system.
• Use POS to assist with new membership cards, change of address and billing questions.
• Maintain front desk and lobby cleanliness and orderliness.

Conhecimentos

Customer service

Punctuality

Positive attitude

Bilingual (English/Spanish)

Clear communication

Formação académica

High School diploma/GED

Ferramentas

POS system

CPR/AED Certification

Descrição da oferta de emprego

Planet Fitness is seeking a motivated Member Services Representative (Part Time) to join our team. The role focuses on delivering a superior, Judgement Free member experience to members, prospective members, and guests.

Responsibilities include greeting and assisting members, handling inquiries, processing sign-ups, and operating the POS system for purchases and membership updates. A weekend/morning schedule is required; bilingual skills are encouraged.