Bilingual Member Service & Teller - Community Finance

Self-Help Services Corp; Florida; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Generous benefits package

Competitive nonprofit compensation

Job summary

Self-Help Services Corp in Town of Florida is seeking a Member Service Representative/Teller responsible for providing exceptional service to members. This role involves processing transactions, resolving account issues, and promoting financial products in a friendly manner.

The ideal candidate is bilingual in English and Spanish, has a high school diploma, and ideally has prior experience in customer service. Competitive compensation and benefits are offered.

Qualifications

• High School graduate or equivalent.
• Bilingual in English/Spanish required.
• Minimum one year experience in a financial institution or other customer service industry preferred.

Responsibilities

• Initiate and lead conversations to identify and assess member needs.
• Maintain and enhance member account relationships by providing excellent member service.
• Process share deposit payments, loan payments, manual payrolls, and account transfers.

Skills

Bilingual in English/Spanish

Cash handling

Customer service

Teamwork and collaboration

Education

High School graduate or equivalent

Job description

Self-Help Services Corp in Town of Florida is seeking a Member Service Representative/Teller responsible for providing exceptional service to members. This role involves processing transactions, resolving account issues, and promoting financial products in a friendly manner.

The ideal candidate is bilingual in English and Spanish, has a high school diploma, and ideally has prior experience in customer service. Competitive compensation and benefits are offered.