Bilingual Member Service Officer – Onboarding & Service

Rio Grande Credit Union; Albuquerque (NM); On-site; USD 32,000 - 46,000; Full time

Job summary

Rio Grande Credit Union invites applications for a Member Service Officer at the Cabezon Branch in Albuquerque, NM. This full-time role reports to the Branch Manager and focuses on welcoming members, opening new accounts, and handling teller transactions with accuracy and care.

The position requires basic cash handling, strong customer service, and adherence to regulatory standards; teamwork and a member-first mindset are essential for daily branch operations.

Qualifications

• Customer-facing role with service focus.
• Ability to handle cash accurately and balance at day end.
• Familiarity with bank procedures and compliance basics.

Responsibilities

• Open new accounts and onboard new members.
• Process teller transactions and cash handling accurately.
• Maintain CIP and OFAC compliance for transactions.
• Assist with deposits, loans, and account maintenance.
• Support branch goals and provide exceptional member service.

Skills

Customer service

Cash handling

Attention to detail

Regulatory compliance

Education

High school diploma or GED

Job description

Rio Grande Credit Union invites applications for a Member Service Officer at the Cabezon Branch in Albuquerque, NM. This full-time role reports to the Branch Manager and focuses on welcoming members, opening new accounts, and handling teller transactions with accuracy and care.

The position requires basic cash handling, strong customer service, and adherence to regulatory standards; teamwork and a member-first mindset are essential for daily branch operations.