Bilingual Member Service Rep – Spanish/English

Guadalupe Credit Union Inc.; Santa Fe (NM); On-site; USD 24,000 - 34,000; Full time

Job summary

Guadalupe Credit Union is seeking a Bilingual Member Service Representative to join our Santa Fe team. On-site in Santa Fe, NM, this full-time role focuses on accurate financial transactions and delivering friendly member service to support financial empowerment.

You’ll handle deposits, withdrawals, loan payments, and related duties, with a strong emphasis on bilingual communication in Spanish and English. Benefits are provided as part of our comprehensive package.

Qualifications

• Experience with cash handling and financial transactions.
• Customer service experience in a banking or retail setting.
• Bilingual in Spanish and English is required, with fluency in both languages.

Responsibilities

• Provide friendly, professional service and build rapport with members
• Accurately process deposits, withdrawals, loan payments, and other transactions
• Handle cash in accordance with GCU standards and procedures
• Identify member needs and refer products or services to empower finances
• Collaborate with team and other departments to meet member needs

Skills

Cash handling

Customer service

Bilingual Spanish-English

Job description

Guadalupe Credit Union is seeking a Bilingual Member Service Representative to join our Santa Fe team. On-site in Santa Fe, NM, this full-time role focuses on accurate financial transactions and delivering friendly member service to support financial empowerment.

You’ll handle deposits, withdrawals, loan payments, and related duties, with a strong emphasis on bilingual communication in Spanish and English. Benefits are provided as part of our comprehensive package.