Bilingual Member Service Officer | Banking & Onboarding

Rio Grande Credit Union; Rio Rancho (NM); On-site; USD 22,000 - 33,000; Full time

Job summary

Rio Grande Credit Union in Albuquerque, NM is seeking a dedicated Member Service Officer at the Cabezon Branch. You will open new accounts, process teller transactions, and deliver high-quality member service to help members achieve their financial goals.

The role requires attention to detail, compliance knowledge, and a customer-focused approach. This full-time position reports to the Branch Manager in a dynamic branch environment.

Qualifications

• Experience with handling member transactions and deposits.
• Ability to onboard new members and open accounts.
• Familiarity with compliance and documentation for financial products.

Responsibilities

• Open new accounts and perform onboarding for new members.
• Handle teller transactions and cash management.
• Process member requests and service needs with accuracy and courtesy.
• Verify CIP/OFAC information for accounts and maintain proper records.
• Assist with branch operations and end-of-day procedures.

Skills

Customer service

Cash handling

Attention to detail

Education

High School Diploma or equivalent

Job description

Rio Grande Credit Union in Albuquerque, NM is seeking a dedicated Member Service Officer at the Cabezon Branch. You will open new accounts, process teller transactions, and deliver high-quality member service to help members achieve their financial goals.

The role requires attention to detail, compliance knowledge, and a customer-focused approach. This full-time position reports to the Branch Manager in a dynamic branch environment.