Bilingual Member Service Rep – On‑Site Taos, NM

Guadalupe Credit Union Inc.; Taos (NM); On-site; USD 25,000 - 33,000; Full time

Job summary

Guadalupe Credit Union is hiring a Member Service Representative to join our Taos team. This on-site role supports members by processing financial transactions and guiding them to suitable tools and services to help them thrive.

The position is full-time with varied schedule and requires excellent cash handling and customer service skills, with Spanish/English bilingual ability preferred. Starting pay is $21.00 per hour, and Guadalupe Credit Union offers a comprehensive benefits package to

Qualifications

• Cash handling skills and accuracy are required.
• Experience delivering friendly, professional customer service.
• Bilingual in Spanish and English is preferred.

Responsibilities

• Provide friendly, professional service and build rapport with members.
• Accurately process deposits, withdrawals, loan payments, and other transactions.
• Handle cash in accordance with GCU standards and procedures.
• Identify member needs and make product or service referrals to support financial empowerment.
• Collaborate with your team and other departments to ensure member needs are met.

Skills

Cash handling

Customer service

Bilingual Spanish/English

Job description

Guadalupe Credit Union is hiring a Member Service Representative to join our Taos team. This on-site role supports members by processing financial transactions and guiding them to suitable tools and services to help them thrive.

The position is full-time with varied schedule and requires excellent cash handling and customer service skills, with Spanish/English bilingual ability preferred. Starting pay is $21.00 per hour, and Guadalupe Credit Union offers a comprehensive benefits package to