Bilingual Member Loyalty & Outreach Specialist

Oportun; San Francisco (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

401(k) retirement

Job summary

Oportun is seeking a full-time Member Loyalty Representative in San Francisco to greet members, process transactions, and educate customers about our inclusive financial services. The role emphasizes outreach, community engagement, and delivering a positive experience at our stores.

Ideal candidates are bilingual (English/Spanish), outgoing, and sales-focused, with flexible weekend availability to support store needs.

Qualifications

• Bilingual English/Spanish required.
• Outgoing, sales-focused, and enjoy speaking with people.
• Available to work weekends and flexible hours to meet store needs.

Responsibilities

• Welcome members with a warm greeting and provide quality member service.
• Process transactions accurately while protecting member information.
• Engage in outreach and education activities to inform members about Oportun's services.
• Assist with applications and use iPads/QR codes to start new applications.
• Light housekeeping to keep the store clean and inviting.

Skills

Bilingual English/Spanish

Customer service

Sales oriented

Job description

Oportun is seeking a full-time Member Loyalty Representative in San Francisco to greet members, process transactions, and educate customers about our inclusive financial services. The role emphasizes outreach, community engagement, and delivering a positive experience at our stores.

Ideal candidates are bilingual (English/Spanish), outgoing, and sales-focused, with flexible weekend availability to support store needs.