Bilingual Member Loyalty Specialist (EN/ES)

Oportun-; Miami (FL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time Off

Volunteer time off (VTO)

401(k) retirement plan

Travel assistance

Job summary

Oportun in Miami, FL seeks a Bilingual English/Spanish Member Loyalty Representative to deliver outstanding member service, handle transactions, and engage with the community through outreach activities. The role emphasizes educating members about inclusive financial services and building relationships with local businesses and events.

Ideal candidates are outgoing, sales-oriented, and able to work weekends with a rotating schedule, including outdoor outreach.

Qualifications

• Bilingual (English/Spanish) required.
• Outgoing, sales-focused and enjoy speaking with people.
• Willingness to work weekends and rotating schedules.
• Regular, reliable attendance to support store operations.
• Willing to work outdoors year-round to identify new sales opportunities.

Responsibilities

• Welcome members with a warm greeting and provide quality member service.
• Process all transactions following policies and protect member information.
• Engage with community and educate potential members about Oportun's services.
• Assist with outreach events at stores and partner locations to drive applications.

Skills

Bilingual English/Spanish

Customer service

Sales-focused

Team player

Job description

Oportun in Miami, FL seeks a Bilingual English/Spanish Member Loyalty Representative to deliver outstanding member service, handle transactions, and engage with the community through outreach activities. The role emphasizes educating members about inclusive financial services and building relationships with local businesses and events.

Ideal candidates are outgoing, sales-oriented, and able to work weekends with a rotating schedule, including outdoor outreach.