Bilingual Member Experience Specialist

Community Credit Union; Marion (IA); On-site; USD 61,492,000 - 71,864,000; Full time

Benefits offered by this job

Bilingual pay program

French speaking preferred

Job summary

GreenState Credit Union in Marion, IA seeks a member service specialist focused on acquiring and enriching relationships with exceptional service. You will meet sales targets, protect member data, and balance cash with accuracy.

Be part of a diverse team that values integrity and teamwork. The role offers an hourly pay range with incentives and comprehensive benefits, plus bilingual support opportunities for qualifying applicants.

Qualifications

• Minimum 1 year MSR or related experience with product knowledge.
• Strong sales and interpersonal skills for positive member interactions.
• Ability to balance cash drawer and adhere to policies.

Responsibilities

• Develop member relationships and identify opportunities for additional services.
• Provide accurate, friendly service and maintain confidentiality.
• Conduct outbound sales calls and promote credit union products.
• Balance cash drawer daily and follow cash handling procedures.
• Collaborate with teams to meet branch goals.
• Adhere to all regulations and credit union policies.

Skills

Sales mindset

Customer service

Time management

Attention to detail

Integrity

Teamwork

Communication

Problem solving

Education

High school diploma or GED

Tools

MS Office

CRM software

Job description

GreenState Credit Union in Marion, IA seeks a member service specialist focused on acquiring and enriching relationships with exceptional service. You will meet sales targets, protect member data, and balance cash with accuracy.

Be part of a diverse team that values integrity and teamwork. The role offers an hourly pay range with incentives and comprehensive benefits, plus bilingual support opportunities for qualifying applicants.