Bilingual Member Experience Specialist

Crunch Fitness; Edmond (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free membership

Competitive pay

Job summary

Crunch Fitness in Edmond, OK is seeking a Bilingual Member Services Representative to greet members, process sign-ups, handle front desk duties, and promote club programs with a warm, energetic style.

You’ll answer phones, manage check-ins, support memberships, and keep the club tidy and welcoming while delivering exceptional service and contributing to a positive member experience. This role offers growth within the Undefeated Tribe and includes a free Crunch Fitness membership.

Qualifications

• Bilingual in English and Spanish preferred.
• Experience in hospitality or fitness industry preferred.
• Strong communication and organizational skills.

Responsibilities

• Greet members and guests with a welcoming, energetic demeanor.
• Assist with membership sign-ups, check-ins, and product promotions.
• Answer phones, manage front desk tasks, and support club cleanliness and programs like group fitness and tanning.
• Keep procedures accurate and help enroll new members.

Skills

Customer service

Bilingual (EN/ES)

Front desk operations

Tools

POS system

Job description

Crunch Fitness in Edmond, OK is seeking a Bilingual Member Services Representative to greet members, process sign-ups, handle front desk duties, and promote club programs with a warm, energetic style.

You’ll answer phones, manage check-ins, support memberships, and keep the club tidy and welcoming while delivering exceptional service and contributing to a positive member experience. This role offers growth within the Undefeated Tribe and includes a free Crunch Fitness membership.