Bilingual Medical Receptionist *WILL TRAIN*

Premier Pain Management; Fitchburg (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k)

Job summary

PremierPain Fitchburg is seeking a reliable bilingual medical receptionist to join our front office team. The ideal candidate will be detail-oriented, personable, and capable of handling administrative and clinical support tasks in a busy pain management clinic.

Greet and check in patients, answer calls, verify insurance, update records, and coordinate with staff. Willingness to cross-train for light clinical duties such as collecting urine drug screens and recording vital signs.

Qualifications

• High school diploma or equivalent.
• Previous medical office or receptionist experience is a plus.
• Familiarity with EMR systems is a plus.
• Excellent communication and organizational skills.
• Ability to multitask and stay calm under pressure.
• Willingness to assist with light clinical duties (training provided).

Responsibilities

• Greet and check in patients in a friendly and professional manner.
• Answer and direct phone calls, manage voicemails, and schedule appointments.
• Handle insurance verifications and prior authorization requests.
• Maintain and update patient records with accuracy and confidentiality.
• Perform general office duties such as filing, scanning, and faxing documents.
• Coordinate with other staff to ensure smooth office operations.
• Collect urine drug screens and take/record patient vital signs (as needed).
• Room patients and prepare them for their visit with the provider.

Skills

Bilingual English/Spanish

Medical receptionist experience

EMR familiarity

Multitasking & customer service

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)

About Us:

We are a growing Interventional Pain Management practice dedicated to providing compassionate, comprehensive care to our patients. Our team thrives in a fast-paced, supportive environment with a strong emphasis on professional development and career growth.

Position Overview:

We are seeking a reliable and motivated bilingual medical receptionist to join our front office team. The ideal candidate will be detail-oriented, personable, and capable of handling a variety of administrative and clinical support tasks in a busy medical setting.

Key Responsibilities:

• Greet and check in patients in a friendly and professional manner
• Answer and direct phone calls, manage voicemails, and schedule appointments
• Handle insurance verifications and prior authorization requests
• Maintain and update patient records with accuracy and confidentiality
• Perform general office duties such as filing, scanning, and faxing documents
• Coordinate with other staff to ensure smooth office operations

Additional Responsibilities:

Willingness to cross-train and assist in various clinical support areas, which may include:

• Collecting urine drug screens
• Taking and recording patient vital signs
• Rooming patients and preparing them for their visit with the provider

Qualifications:

• High school diploma or equivalent required
• Previous medical office or receptionist experience a plus
• Familiarity with electronic medical records (EMR) systems a plus
• Excellent communication and organizational skills
• Ability to multitask and remain calm under pressure
• Strong attention to detail and customer service orientation
• Willingness to assist with light clinical duties (training provided if needed)

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• PTO

Schedule:

• Monday: 8:00am-5:00pm
• Tuesday: 9:00am-6:00pm
• Wednesday: 8:00am-5:00pm
• Thursday: 8:00am-5:00pm
• Friday: 7:00am-3:00pm