Front Office / Patient Care Coordinator

Express Employment Professionals; California; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

5 sick days after 90 days

Up to 10 days PTO

Medical benefits

401(k) after 1 year

Profit‑sharing match

Job summary

Express Employment Professionals invites applications for a bilingual Patient Care Coordinator at a private medical practice. In this fast‑paced front office role you will answer calls, schedule appointments, assist patients with referrals and insurance questions, verify basic health coverage, and help keep patient flow and documentation organized.

You will work closely with physicians and staff in a small, supportive team. Bilingual Spanish/English is preferred.

Qualifications

• Bilingual Spanish/English is preferred.
• Strong multitasking and communication skills required.
• Front office experience is a plus.

Responsibilities

• Answer and manage multiple phone lines in a professional and friendly manner
• Schedule patient appointments and coordinate follow‑up visits
• Assist patients with questions regarding appointments, referrals, and insurance
• Verify and understand basic health insurance plans including HMO and PPO coverage
• Handle patient check‑in/check‑out processes
• Maintain accurate patient records and documentation
• Communicate effectively with physicians, staff, patients, and outside offices
• Assist with general front office and administrative duties as needed
• Support the team with a variety of tasks to help the office run efficiently

Skills

Bilingual

Spanish

English

Multitasking

Communication

Front office

Job description

Job Description

We are a busy private medical practice, looking for a proactive and personable Bilingual Patient Care Coordinator to join our front office team. This is a fast‑paced environment where teamwork, positivity, and multitasking are essential.

We are not a large corporate medical office — we are a small, hardworking, and supportive team that works together to provide excellent patient care and keep the office running smoothly. If you enjoy helping people, staying organized, and being part of a collaborative workplace, we would love to meet you.

Responsibilities

• Answer and manage multiple phone lines in a professional and friendly manner
• Schedule patient appointments and coordinate follow‑up visits
• Assist patients with questions regarding appointments, referrals, and insurance
• Verify and understand basic health insurance plans including HMO and PPO coverage
• Handle patient check‑in/check‑out processes
• Maintain accurate patient records and documentation
• Communicate effectively with physicians, staff, patients, and outside offices
• Assist with general front office and administrative duties as needed
• Support the team with a variety of tasks to help the office run efficiently

What We’re Looking For

• Bilingual Spanish/English preferred
• Positive attitude and strong work ethic
• Excellent multitasking and communication skills
• Comfortable working in a fast‑paced medical office environment
• Ability to work well as part of a small team
• Professional, dependable, and proactive
• Basic understanding of medical insurance (HMO/PPO)
• Prior medical office experience preferred, but willing to train the right candidate
• Front office experience is a plus

Schedule

• Monday through Friday
• 8:30 AM – 5:00 PM
• No weekends

Benefits

• Paid holidays
• 5 sick days after 90 days
• Up to 10 days PTO
• Medical benefits
• 401(k) available after 1 year
• Profit‑sharing match

Why Apply?

This is a great opportunity to join a respected private practice where your work truly matters. You’ll be part of a close‑knit team that supports one another, values hard work, and creates a positive environment for both staff and patients.

If you are organized, motivated, and enjoy helping people in a busy medical setting,