Bilingual Medical Receptionist - Front Desk (Part-Time)

Yakima Valley Farm Workers Clinic, Inc.; Walla Walla (WA); On-site; USD 25,000 - 31,000; Part time

Benefits offered by this job

Employer-paid health insurance

Bilingual differential

Profit sharing & 403(b) retirement

Generous PTO and holidays

Job summary

Family Medical Center in Walla Walla, WA is seeking a Medical Receptionist to greet patients, schedule appointments, verify insurance, and support clinical operations. You will be the first contact, providing translation when needed and maintaining accurate patient records for a welcoming, organized visit.

The role emphasizes patient-centered service in a community clinic setting with bilingual English/Spanish preferred and competitive benefits, PTO, holidays, and retirement options.

Qualifications

• High School Diploma or GED.
• One year's experience as a Receptionist in a clinic preferred.
• Bilingual: English/Spanish at level 9.
• Ability to prioritize and handle multiple tasks with interruptions.
• Professional interaction with patients, Providers and staff.
• Outstanding customer service.
• Basic knowledge of medical terminology.
• Basic knowledge of healthcare billing insurance.
• Proficiency with Microsoft Outlook, Word, and Excel.

Responsibilities

• Answer the phone, transfer calls, and take messages as needed for the clinic.
• Greet patients and maintain patient and visitor logs; translate as needed.
• Ensure accurate data collection and maintain patient charts and registrations.
• Schedule patient appointments and manage cancellations and recalls.
• Verify insurance eligibility and explain plans to patients.
• Respond to patient inquiries in person, by phone, or via portal.
• Perform routine billing tasks and reconcile end-of-day reports.
• Review cash receipts and reconcile daily.
• Perform other duties as assigned.

Skills

Bilingual (English/Spanish)

Customer service

Phone etiquette

Medical terminology (basic)

Healthcare billing knowledge

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Outlook/Word/Excel

Job description

Family Medical Center in Walla Walla, WA is seeking a Medical Receptionist to greet patients, schedule appointments, verify insurance, and support clinical operations. You will be the first contact, providing translation when needed and maintaining accurate patient records for a welcoming, organized visit.

The role emphasizes patient-centered service in a community clinic setting with bilingual English/Spanish preferred and competitive benefits, PTO, holidays, and retirement options.