Bilingual Medical Receptionist — Patient Access & Front Desk

RPMGlobal; Salem (OR); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Profit sharing

403(b) retirement plan

Paid holidays

Paid time off

Telemedicine

Job summary

Lancaster Family Health Center in Salem, OR is seeking a Medical Receptionist to serve as the first point of contact for patients. You will greet visitors, register patients, schedule appointments, verify insurance, and help patients navigate care and billing processes.

The role offers 100% employer-paid health insurance, potential bilingual differential, and generous PTO. A stable team and community-focused clinic culture support career growth and patient-centered service.

Qualifications

• High school diploma or GED or equivalent required.
• One year of receptionist experience in a clinic preferred.
• Bilingual English/Spanish proficiency required at level 9.

Responsibilities

• Answers the phone, transfers calls and takes messages for the clinic.
• Greet patients and maintain logs; provide translation as needed.
• Ensure data and forms are complete; create and update patient charts.
• Schedule appointments per guidelines; notify providers of no-shows and cancellations.
• Verify insurance eligibility; assist patients with questions about plans.
• Handle questions via in-person, phone, and patient portal communications.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Lancaster Family Health Center in Salem, OR is seeking a Medical Receptionist to serve as the first point of contact for patients. You will greet visitors, register patients, schedule appointments, verify insurance, and help patients navigate care and billing processes.

The role offers 100% employer-paid health insurance, potential bilingual differential, and generous PTO. A stable team and community-focused clinic culture support career growth and patient-centered service.