Bilingual Medical Office Scheduler (Spanish/English)

United Medical Imaging Healthcare, Inc.; West Covina (CA); On-site; USD 25,000 - 26,000; Full time

Job summary

United Medical Imaging in West Covina is seeking a Scheduler for our radiology office. The role handles incoming calls, scheduling, patient check-in, and basic back-office tasks in a fast-paced setting.

Spanish bilingual ability is required for interactions with patients and staff. This full-time position runs Monday through Friday with Saturdays on rotation, and involves insurance verification and entry of new patients into our system.

Qualifications

• Administrative experience in an office setting; release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred.
• Effective verbal and written communication skills.
• Proven customer service experience and/or training.
• Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel.
• Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus Strong knowledge of health insurance plans as well as benefits verification /authorization.

Responsibilities

• Meeting/greeting patients
• Checking in patients
• Processing paperwork
• Entering new patients into our computer system
• Creating new patient files
• Filing documents in patients' medical records
• Answering phones, and other clerical duties as assigned

Skills

Administrative experience

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Access

PowerPoint

Internet savvy

Bilingual English/Spanish

Education

High School Diploma (GED)

Tools

Medical records software

Job description

United Medical Imaging in West Covina is seeking a Scheduler for our radiology office. The role handles incoming calls, scheduling, patient check-in, and basic back-office tasks in a fast-paced setting.

Spanish bilingual ability is required for interactions with patients and staff. This full-time position runs Monday through Friday with Saturdays on rotation, and involves insurance verification and entry of new patients into our system.