Bilingual Medical Front Desk – Urology

Astera Cancer Care; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) is hiring a Medical Front Desk Receptionist in Queens, NY. The role greets patients, answers calls, schedules appointments, collects co-pays, and maintains EMR records while ensuring HIPAA compliance.

The ideal candidate has a High School diploma with 2+ years of patient-facing reception work, strong communication, and bilingual Spanish/English skills. Healthcare benefits begin on day 1, with opportunities to grow within NYH-Urology.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Strong customer service skills.
• 1 year of EMR experience preferred.
• Must be bilingual in Spanish/English.

Responsibilities

• Open and close the office daily.
• Greet patients and visitors professionally.
• Answer phones, respond to inquiries, schedule appointments.
• Collect co-pays and balance office finances daily.
• Assist with EMR documentation and patient records.
• Maintain physician schedules and daily workflows.
• Adhere to HIPAA confidentiality guidelines.
• Support other daily duties and special projects as needed.

Skills

Bilingual Spanish/English

Excellent communication

Customer service

Team player

Education

High School diploma

Bachelor’s degree preferred

Tools

EMR system

Job description

New York Health (NYH) is hiring a Medical Front Desk Receptionist in Queens, NY. The role greets patients, answers calls, schedules appointments, collects co-pays, and maintains EMR records while ensuring HIPAA compliance.

The ideal candidate has a High School diploma with 2+ years of patient-facing reception work, strong communication, and bilingual Spanish/English skills. Healthcare benefits begin on day 1, with opportunities to grow within NYH-Urology.