Bilingual Medical Front Desk & Scheduler

Florida Urology Partners LLP; Town "n" Country (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Florida Urology Partners LLP is seeking a professional Medical Front Desk Receptionist to join our Webb Road office. The role is the first point of contact for patients, responsible for check-in/out, scheduling, and payment collection in a fast-paced healthcare setting.

The ideal candidate has 1+ year medical front desk experience, strong organizational skills, and a welcoming demeanor. Proficiency with Epic EHR and HIPAA compliance is preferred but not required.

Qualifications

• At least 1 year of front desk or medical receptionist experience.
• Experience in a medical office or high-volume environment preferred.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Greet patients and visitors professionally.
• Handle phone calls with courteous, accurate information.
• Schedule, reschedule, and cancel appointments efficiently.
• Register patients and verify insurance information.
• Collect copays and process payments; balance daily receipts.
• Maintain HIPAA-compliant, organized front desk area.
• Coordinate with clinical staff on patient flow.

Skills

Customer service

Front desk experience

Bilingual English/Spanish

Epic EHR

HIPAA compliance

Medical terminology

Phone etiquette

Organizational skills

Microsoft Office

Tools

Epic EHR

Microsoft Office

Insurance portals

Job description

Florida Urology Partners LLP is seeking a professional Medical Front Desk Receptionist to join our Webb Road office. The role is the first point of contact for patients, responsible for check-in/out, scheduling, and payment collection in a fast-paced healthcare setting.

The ideal candidate has 1+ year medical front desk experience, strong organizational skills, and a welcoming demeanor. Proficiency with Epic EHR and HIPAA compliance is preferred but not required.