Bilingual Medical Receptionist - Front Desk & Scheduling

TAG MedStaffing; New York (NY); On-site; USD 25,000 - 33,000; Part time

Job summary

TAG MedStaffing is hiring a Medical Receptionist (Bilingual) in Brooklyn, NY to support patient scheduling, front desk operations, insurance verification and administrative tasks in a medical practice. The role serves as the first point of contact for patients and requires bilingual fluency in English and Spanish or Chinese.

The ideal candidate has strong customer service, organization, and communication skills, with experience in a medical environment and proficiency with computers and EHR/EMR

Qualifications

• Language Skills: Bilingual fluency in English and Spanish or Chinese is required.
• Experience: Medical receptionist, medical front desk, patient services, healthcare administration, or related customer service experience is required.
• Industry Knowledge: Knowledge of medical office procedures, patient scheduling, registration, and insurance verification is preferred.
• Technical Skills: Computer proficiency is required, with electronic health record (EHR) or electronic medical record (EMR) experience preferred.
• Skills & Attributes: Strong patient service, communication, organization, and attention to detail are required, with the ability to manage multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Front Desk Support: Greet and assist patients, answer questions, and provide professional customer service throughout the patient experience.
• Patient Scheduling: Schedule, confirm, and update appointments while maintaining accurate provider calendars and patient information.
• Insurance Verification: Verify insurance eligibility and coverage while collecting required patient and registration information.
• Patient Registration: Register patients and maintain accurate demographic, insurance, and contact information within electronic health record systems.
• Medical Records: Maintain organized and accurate patient records while following HIPAA, confidentiality, and documentation requirements.
• Administrative Support: Provide front office and administrative support to physicians, clinical staff, and medical office leadership.

Skills

Bilingual

Customer service

Communication

Multitasking

Tools

EHR/EMR systems

Computer proficiency

Job description

TAG MedStaffing is hiring a Medical Receptionist (Bilingual) in Brooklyn, NY to support patient scheduling, front desk operations, insurance verification and administrative tasks in a medical practice. The role serves as the first point of contact for patients and requires bilingual fluency in English and Spanish or Chinese.

The ideal candidate has strong customer service, organization, and communication skills, with experience in a medical environment and proficiency with computers and EHR/EMR