Bilingual Medical Front Desk Coordinator

New York Health; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

PTO

8 paid holidays (2 floating)

Job summary

New York Health (NYH) – Urology is seeking a Medical Front Desk Receptionist in Queens, NY. You will greet patients, manage phone inquiries, schedule appointments, collect co-pays, and maintain patient records using the EMR system.

This role requires a high school diploma with 2 years of patient-facing experience, strong communication, and bilingual Spanish/English abilities. Bachelor’s degree is preferred; health benefits start day one. Join NYH’s compassionate team.

Qualifications

• High School diploma with at least 2 years of patient facing reception experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to work well in a team and deliver patient-focused service.
• Spanish/English bilingual required.

Responsibilities

• Open and close the office daily as part of the routine operations.
• Greet patients and visitors in a warm, professional manner.
• Assist patients with completing forms and documentation.
• Answer phones, respond to inquiries, and schedule appointments.
• Collect co-pays and balance daily finances for the office.
• Maintain patient records in the EMR system and update schedules.
• Monitor physician schedules and help with daily care team communications.
• Support quality assurance activities and screenings as needed.
• Ensure HIPAA privacy compliance in all patient interactions.

Skills

Excellent oral and written comms

Customer service

Bilingual Spanish/English

Team orientation

Education

High School diploma

Bachelor's Degree preferred

Tools

EMR system experience

Job description

New York Health (NYH) – Urology is seeking a Medical Front Desk Receptionist in Queens, NY. You will greet patients, manage phone inquiries, schedule appointments, collect co-pays, and maintain patient records using the EMR system.

This role requires a high school diploma with 2 years of patient-facing experience, strong communication, and bilingual Spanish/English abilities. Bachelor’s degree is preferred; health benefits start day one. Join NYH’s compassionate team.