Bilingual Medical Front Desk Coordinator

Aquino Medical Group; Pasadena (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Aquino Medical Group in Pasadena, TX is seeking a friendly Medical Receptionist to greet patients and manage front-desk duties. You will handle check-ins, scheduling, insurance verification, and HIPAA-compliant record maintenance in a fast-paced healthcare setting.

Ideal candidates bring strong communication skills, multitasking ability, and experience with EHR/EMR systems. Bilingual English/Spanish is a plus for serving our diverse patient community.

Qualifications

• High school diploma or GED required; medical office training or certification a plus.
• Prior experience as a medical receptionist or in a healthcare front office setting preferred.
• Familiarity with EHR/EMR systems and medical scheduling software.
• Knowledge of medical insurance verification and billing processes.
• Strong communication skills with a warm, patient-centered approach.
• Ability to multitask and stay organized in a busy clinical environment.
• Bilingual English/Spanish is a plus for serving our diverse patient community.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, confirm, and manage patient appointments using medical scheduling software.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records and electronic health records (EHR).
• Answer and route incoming phone calls, respond to patient inquiries.
• Coordinate referrals and communicate with other healthcare providers as needed.
• Ensure front desk area is organized, clean, and HIPAA-compliant at all times.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Multitasking

Organization

Education

High school diploma or GED

Medical office training or certification

Tools

EHR/EMR systems

Scheduling software

Job description

Aquino Medical Group in Pasadena, TX is seeking a friendly Medical Receptionist to greet patients and manage front-desk duties. You will handle check-ins, scheduling, insurance verification, and HIPAA-compliant record maintenance in a fast-paced healthcare setting.

Ideal candidates bring strong communication skills, multitasking ability, and experience with EHR/EMR systems. Bilingual English/Spanish is a plus for serving our diverse patient community.