Bilingual Medical Front Desk & Scheduling Specialist

Paycom - ATS; Baldwin Park (CA); On-site; USD 47,000 - 57,000; Full time

Job summary

Paycom - ATS in Baldwin Park, CA is seeking a Front Desk Administrative Assistant to greet patients, answer phones, schedule appointments, and perform front office tasks in a busy clinic.

Responsibilities include checking in patients, verifying insurance, coordinating with staff, handling reminders, ordering supplies, and maintaining records; bilingual Spanish/English is a plus; vaccination proof may be required.

Qualifications

• High school diploma or equivalent; Associate’s degree preferred.
• 0 to 1 year of related experience.
• Knowledge of administrative support processes and procedures.
• Knowledge of basic medical terminology.
• Proficient in Microsoft Office and clinic software (eCW or similar).
• Ability to communicate professionally and maintain confidentiality.
• Ability to type accurately and efficiently.
• Ability to multi-task and meet deadlines.

Responsibilities

• Greet patients upon arrival and check them in.
• Answer phones, screen and direct calls.
• Schedule appointments and coordinate with staff.
• Verify patient insurance information.
• Make appointment reminder calls.
• Complete front office administrative tasks and maintain records.
• Order and maintain front desk supplies.
• File documents and follow retention policies.
• Perform other duties as assigned.

Skills

Administrative support processes

Medical terminology

Professional communication

Confidentiality

Typing

multitasking

Education

High school diploma

Associate’s degree preferred

Tools

Microsoft Office

eCW (or similar)

Job description

Paycom - ATS in Baldwin Park, CA is seeking a Front Desk Administrative Assistant to greet patients, answer phones, schedule appointments, and perform front office tasks in a busy clinic.

Responsibilities include checking in patients, verifying insurance, coordinating with staff, handling reminders, ordering supplies, and maintaining records; bilingual Spanish/English is a plus; vaccination proof may be required.