Bilingual Medical Front Desk Coordinator

Unio Specialty Care; Berkeley (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Paid holidays

401(k)

Company discounts

Collaborative work environment

Employee recognition

Job summary

Unio Health Partners in Berkeley, CA is seeking an Office Coordinator I to oversee front-office operations and daily office routines across our physician practices. You will welcome patients, verify demographics, schedule appointments, and coordinate with back-office staff to keep care delivery smooth.

The role requires a high school diploma, Spanish as a plus, and 0–3 years in a medical setting; we offer competitive salary, benefits, paid holidays, and a collaborative team environment

Qualifications

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus.
• 0-3 years of prior experience in a medical setting preferred.
• Knowledge of medical practices, terminology, and reimbursement policies.

Responsibilities

• Welcome and greet patients and visitors.
• Communicate with back-office staff upon patient arrival.
• Verify patient demographics and insurance information.
• Ensure availability of treatment information by filing and retrieving patient records.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
• Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
• Conduct appointment reminder calls to patients.
• Notify the physician if there are any schedule changes.
• Assist with prescription refills when needed.

Skills

Bilingual in Spanish

Education

High School Diploma or equivalent

Job description

Unio Health Partners in Berkeley, CA is seeking an Office Coordinator I to oversee front-office operations and daily office routines across our physician practices. You will welcome patients, verify demographics, schedule appointments, and coordinate with back-office staff to keep care delivery smooth.

The role requires a high school diploma, Spanish as a plus, and 0–3 years in a medical setting; we offer competitive salary, benefits, paid holidays, and a collaborative team environment