Medical Front Office Coordinator II — Patient Services & Ops

Unio Specialty Care; Poway (CA); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Generous time off

Paid holidays

401(k)

Company discounts

Collaborative work environment

Employee recognition

Descripción de la vacante

Unio Health Partners in Rancho Bernardo, CA seeks an Office Coordinator II to drive front-office services and daily clinic operations. You will coordinate patient intake, scheduling, and records, while serving as a liaison between staff and physicians.

The role requires 4–5 years of medical office experience, Spanish language skills a plus, and strong knowledge of medical terminology and billing practices. Health benefits, PTO, and a collaborative workplace are offered.

Formación

• High school diploma or equivalent required.
• Bilingual in Spanish is a plus.
• 4–5 years of prior experience in a medical setting preferred.
• Knowledge of state and federal laws that apply to the duties of this position.
• Knowledge of medical practices, terminology, and reimbursement policies.
• Microsoft Office skills (Word, Excel, PowerPoint, Outlook).

Responsabilidades

• Assist the Practice Manager in daily front office management and implement routine procedures.
• Oversee day-to-day front office activities and liaise between staff and physicians/Manager.
• Communicate with back-office staff on patient arrival and convey physician instructions.
• Maintain patient accounts by recording and updating personal/financial information.
• Enter and scan patient information into medical record systems.
• Review schedules and manage appointment reminder calls.
• Provide superior customer service to internal and external customers.
• Notify physicians of schedule changes and assist with prescription refills.
• Support safety, policy compliance, and regulatory requirements.
• Coordinate billing and liaise with billing services.

Conocimientos

Customer service

Communication

Bilingual Spanish

Educación

High school diploma or equivalent

Herramientas

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Descripción del empleo

Unio Health Partners in Rancho Bernardo, CA seeks an Office Coordinator II to drive front-office services and daily clinic operations. You will coordinate patient intake, scheduling, and records, while serving as a liaison between staff and physicians.

The role requires 4–5 years of medical office experience, Spanish language skills a plus, and strong knowledge of medical terminology and billing practices. Health benefits, PTO, and a collaborative workplace are offered.