Bilingual Medical Donor Screener & Front Desk

CSL Limited; Burlington (NC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

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Job summary

CSL is seeking a frontline donor center associate in Burlington, NC, who greets donors, conducts initial screening, and assists with health checks and data entry. The role requires bilingual Spanish/English communication and familiarity with basic clerical tasks.

After training, you may educate donors about plasma-derived products, policies, and nutrition, while ensuring timely, accurate answers and maintaining donor confidentiality in a compliant center environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months experience in a clerical or customer service-related position, preferably in medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.

Responsibilities

• Greet donors at the plasma collection center and register them for suitability.
• Assist donors in screening procedures per SOPs and conduct basic health checks (blood pressure, pulse, weight, temperature).
• Perform finger stick to obtain hematocrit and total protein levels.
• Educate donors on therapeutic products and center policies once trained.
• Answer phones and route inquiries to appropriate staff.
• Maintain confidentiality and a clean, organized work area.
• Ensure donor data is accurately recorded in electronic systems.

Skills

Bilingual Spanish-English

Customer service

Basic math

Education

High school diploma or equivalent

Job description

CSL is seeking a frontline donor center associate in Burlington, NC, who greets donors, conducts initial screening, and assists with health checks and data entry. The role requires bilingual Spanish/English communication and familiarity with basic clerical tasks.

After training, you may educate donors about plasma-derived products, policies, and nutrition, while ensuring timely, accurate answers and maintaining donor confidentiality in a compliant center environment.