Bilingual Medical Appointment Scheduler

Texas Health Resources; Rockwall (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas Health Resources is seeking an Appointment Scheduling Specialist for the Heart & Vascular Specialists Clinic in Rockwall, TX. This full-time day position supports front-desk operations, insurance verification, appointment scheduling, and patient coordination.

Responsibilities include answering phones, scheduling procedures, coordinating pre-certifications, and ensuring accurate patient data, with travel up to 25% to surrounding clinics as needed.

Qualifications

• High School Diploma or equivalent required.
• 2 years related experience in a Medical Provider Clinic preferred.
• Bilingual English/Spanish strongly preferred.
• Front office duties including check-in/out and insurance verification.

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process.
• Schedules all inpatient and outpatient procedures, tests and studies by the physician.
• Answers phone calls and schedules patient appointments; conducts pre-certification for coverage.
• Collects fees such as co-pays/co-insurance and gathers insurance information.
• Demonstrates professional customer service in all patient and staff interactions.

Skills

Customer service

Communication skills

Team player

Education

High School diploma

Job description

Texas Health Resources is seeking an Appointment Scheduling Specialist for the Heart & Vascular Specialists Clinic in Rockwall, TX. This full-time day position supports front-desk operations, insurance verification, appointment scheduling, and patient coordination.

Responsibilities include answering phones, scheduling procedures, coordinating pre-certifications, and ensuring accurate patient data, with travel up to 25% to surrounding clinics as needed.