Front Desk Specialist — Medical Office & Patient Access

Texas Health Resources; Rockwall (TX); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Tuition reimbursement

Student Loan Repayment Program

Descripción de la vacante

Texas Health Resources is seeking a Medical Office Receptionist for Heart & Vascular Specialists in Rockwall, TX. The role supports patient check-in, insurance validation, and appointment coordination in a fast-paced clinic.

You will handle patient communications, collect copays, and ensure accurate charting in the EMR. This full-time day position requires professionalism, teamwork, and strong customer service.

Formación

• High School Diploma or equivalent (required).
• 2 years Healthcare experience in a Physician's Clinic (preferred).
• Medical Insurance & Collection Experience (preferred).
• Run eligibility verification against the insurance on file.
• Work assign work queue for No show and cancellation appointments.
• Call patients with estimate cost for daily office visits.
• Monitor patient arrival using Artera platform daily.
• Be an outgoing individual with a friendly attitude.
• Have strong attention to detail.
• Be able to multi-task front desk job responsibilities for a busy Specialty Clinic.
• Must have outstanding communication, interpersonal, customer service, and organizational skills.
• Have knowledge of medical insurance authorization/billing requirements.
• Have demonstrated strong customer service and communication skills.
• Have organizational and time management skills.
• Be proficient computer skills.
• Have knowledge of clinic procedures and regulatory requirements.
• Possess a strong work ethic and a high level of professionalism.
• Be a team player who handles multiple projects simultaneously in a fast-paced environment.

Responsabilidades

• Delivers care to patients using the Medical Office Receptionist Process.
• Under direct supervision, check-in patients and completes all paperwork necessary to ensure the admitting process is compliant.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related materials into the correct location in the electronic medical record.
• Prepares charts for patient appointments and pre-registration for appointments.
• Conducts all functions associated with patient check-out including pricing services and collecting payments.
• Schedules appointments according to office guideline.
• Confirms next-day appointments and informs patients of required documentation and time-of-service details.
• Answers phone calls and directs them appropriately.
• Performs other duties as assigned.

Conocimientos

Healthcare experience

Customer service

Multitasking

Proficient computer skills

Communication

Attention to detail

Interpersonal skills

Team player

Friendly attitude

Outgoing personality

Educación

High School Diploma or equivalent

Herramientas

Artera platform

Descripción del empleo

Texas Health Resources is seeking a Medical Office Receptionist for Heart & Vascular Specialists in Rockwall, TX. The role supports patient check-in, insurance validation, and appointment coordination in a fast-paced clinic.

You will handle patient communications, collect copays, and ensure accurate charting in the EMR. This full-time day position requires professionalism, teamwork, and strong customer service.