Appointment Scheduling Specialist - Heart & Vascular Specialists Clinic - Full-Time, Days

Texas Health Resources; Rockwall (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Texas Health Resources is seeking an Appointment Scheduling Specialist for the Heart & Vascular Specialists Clinic in Rockwall, TX. This full-time day position supports front-desk operations, insurance verification, appointment scheduling, and patient coordination.

Responsibilities include answering phones, scheduling procedures, coordinating pre-certifications, and ensuring accurate patient data, with travel up to 25% to surrounding clinics as needed.

Qualifications

• High School Diploma or equivalent required.
• 2 years related experience in a Medical Provider Clinic preferred.
• Bilingual English/Spanish strongly preferred.
• Front office duties including check-in/out and insurance verification.

Responsibilities

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process.
• Schedules all inpatient and outpatient procedures, tests and studies by the physician.
• Answers phone calls and schedules patient appointments; conducts pre-certification for coverage.
• Collects fees such as co-pays/co-insurance and gathers insurance information.
• Demonstrates professional customer service in all patient and staff interactions.

Skills

Customer service

Communication skills

Team player

Education

High School diploma

Job description

Appointment Scheduling Specialist - Heart & Vascular SpecialistsClinic - Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

• Work location: 3142 Horizon Road, Rockwall, TX 75032

• Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

• Travel: 25% to surrounding clinics as needed ( mileage reimbursement provided )

Heart & Vascular Specialists Clinic Highlights:

• Be a part of our clinic that offers the opportunity to strengthen your skills by working with our Providers and Staff in a rewarding, educational environment

• If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

• Join our team members who have strong work ethic, positive attitudes, and support each other thru collaborative teamwork

• We pride ourselves in being compassionate and empathic to our patients and team

Here’s What You Need

• High School Diploma or equivalent (required)

• 2 years related experience in Medical Provider Clinic (strongly preferred)

• Bilingual in English / Spanish (strongly preferred)

• Front office position to check in/out patients

• Insurance verification, create patient estimates, confirm and schedule appointments

• Requires strong customer skills.

• Good communication skills.

• Possess a strong work ethic and a high level of professionalism.

• A team player who handles multiple projects simultaneously in a fast paced environment.

What You Will Do

• Delivers care to patients utilizing the Appointment Scheduling Specialist Process

• Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.

• Responsible for answering phone calls and scheduling patient appointments, conducting patient pre-certification to ensure coverage for appointments and medical care, scheduling tests, procedures, and referral appointments.

• Communicates with patients regarding appointments and instructions for procedures and tests and may collect fees such as co-pays / co-insurance, gathers insurance information and patient personal data.

• Demonstrates positive professional customer service in all patient, staff, and visitor contacts, and performs other duties as assigned.

Additional perks of being a Texas Health employee

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

Entity Highlights:

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

#LI-CT1

Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.