Bilingual Medicaid Income Maintenance Caseworker II

Durham County; Durham (NC); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Critical position bonus

Job summary

Durham County Government is seeking an Income Maintenance Caseworker II (BILINGUAL) to determine eligibility for Medicaid and related programs. The role involves intake, processing, interviews, data verification, and counseling in a fast-paced environment within the Social Services department.

Reporting to the DSS, the position carries a tiered $4,000.00 critical position bonus and pays within the posted range. Posting date is Sept 25, 2026 with a closing date of Oct 9, 2026.

Qualifications

• Knowledge of Medicaid programs and eligibility rules.
• Strong written and verbal communication skills.
• Ability to read, interpret, and apply rules and procedures.
• Ability to multitask in a high-volume environment.

Responsibilities

• Process Medicaid/Income Maintenance applications and determine eligibility.
• Interview clients, collect and verify information, and enter data.
• Manage a caseload and communicate with clients about program requirements and resources.
• Refer clients to community resources as appropriate.

Skills

Medicaid knowledge

Organizational skills

Communication skills

Analytical thinking

Computer skills

Multitasking

Education

Bachelor's degree preferred

Associates degree preferred

High school diploma preferred

Job description

Durham County Government is seeking an Income Maintenance Caseworker II (BILINGUAL) to determine eligibility for Medicaid and related programs. The role involves intake, processing, interviews, data verification, and counseling in a fast-paced environment within the Social Services department.

Reporting to the DSS, the position carries a tiered $4,000.00 critical position bonus and pays within the posted range. Posting date is Sept 25, 2026 with a closing date of Oct 9, 2026.