Bilingual Mandarin-Speaking Branch Client Experience Banker

Aumni; Chino Hills (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional service, greet clients, and help them achieve their financial goals. You will open new accounts, educate customers on digital tools like Chase Mobile and Chase.com, and collaborate with branch colleagues to provide a seamless banking experience.

Candidates should bring client-service experience, strong English and Mandarin communication, and the ability to work in a fast-paced branch environment while upholding all policies and

Qualifications

• High school diploma or GED required.
• Reading and speaking in English and Mandarin is required.
• Ability to greet clients and provide attentive service.
• Experience in client service or banking preferred.

Responsibilities

• Greet clients and create a welcoming environment in the branch.
• Open new accounts and service existing ones, complying with policies.
• Educate clients on Chase Mobile, Chase.com, and ATM usage.
• Build trusted relationships and collaborate with branch team.
• Assist with branch operations and cash handling per procedures.

Skills

Client service

Relationship building

Effective communication

Issue resolution

Team collaboration

Product knowledge

English Mandarin

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional service, greet clients, and help them achieve their financial goals. You will open new accounts, educate customers on digital tools like Chase Mobile and Chase.com, and collaborate with branch colleagues to provide a seamless banking experience.

Candidates should bring client-service experience, strong English and Mandarin communication, and the ability to work in a fast-paced branch environment while upholding all policies and