Bilingual Banking Associate — Client-Focused Banker

JP Morgan Chase; Corona (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and use the latest banking solutions to help clients achieve their financial goals. The role emphasizes delivering exceptional client experiences through attentive service and product knowledge.

You will greet clients, open accounts, educate on digital banking, and collaborate with branch teammates to meet client needs. The position reinforces compliance with policies and regulatory requirements.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Bilingual in English and Spanish is required.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing and maintenance and open new accounts.
• Educate clients on day-to-day banking transactions and self-service options.
• Build relationships by listening, asking questions, and partnering with team members.
• Perform branch operations in line with policies and procedures.

Skills

Client service

Relationship building

Communication

Bilingual English/Spanish

Teamwork

Problem solving

Product knowledge learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and use the latest banking solutions to help clients achieve their financial goals. The role emphasizes delivering exceptional client experiences through attentive service and product knowledge.

You will greet clients, open accounts, educate on digital banking, and collaborate with branch teammates to meet client needs. The position reinforces compliance with policies and regulatory requirements.