Bilingual Mandarin Associate Banker - Part-Time

Testing Site - JPMC; New York (NY); On-site; USD 25,000 - 34,000; Part time

Job summary

Chase in Brooklyn, NY is seeking an Associate Banker to welcome clients, assist with everyday banking, and help them meet their financial goals.

As part-time team member, you will handle transactions, open new accounts, promote digital tools like Chase Mobile App, and deliver friendly, knowledgeable service.

Fluency in English and Mandarin is required; the role emphasizes building trust with clients and collaborating with teammates to provide seamless service.

Qualifications

• Provide attentive, friendly service to clients.
• Build trusted relationships with clients through listening and empathy.
• Able to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through branch services.
• Assist with day-to-day transactions and open new accounts while complying with policies and regulations.
• Educate clients on digital channels like Chase Mobile App and online banking to meet their needs.
• Engage clients with thoughtful questions and solutions, connecting them to experts as needed.
• Perform branch operations and support cash handling following bank procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

High school diploma

Bilingual English Mandarin

Education

High school diploma or GED

Job description

Chase in Brooklyn, NY is seeking an Associate Banker to welcome clients, assist with everyday banking, and help them meet their financial goals.

As part-time team member, you will handle transactions, open new accounts, promote digital tools like Chase Mobile App, and deliver friendly, knowledgeable service.

Fluency in English and Mandarin is required; the role emphasizes building trust with clients and collaborating with teammates to provide seamless service.