Bilingual Luxury Client Advisor — EN/ZH, San Jose

Oniverse; San Jose (CA); Vor Ort; USD 40.000 - 47.000; Vollzeit

Benefits dieser Stelle

Health benefits

401K matching

Paid time off

Commission

Uniform provided

Zusammenfassung

ONIVERSE is seeking a dynamic Client Advisor for its Falconeri store at Westfield Valley Fair in San Jose, CA. You will deliver exceptional bilingual service in English and Chinese, manage client books, and drive sales while maintaining brand standards.

You will work with the Store Manager to meet KPIs, operate the POS system, and uphold store cleanliness. Benefits include competitive hourly pay plus commissions, plus health and other perks.

Qualifikationen

• Experience in luxury or contemporary retail preferred.
• Fluent in English and Chinese for customer interactions.
• Able to meet sales targets and provide excellent service.

Aufgaben

• Greet customers and capture information using phone and written follow-up.
• Manage client book and follow up on shopping experience and product care.
• Achieve and exceed personal sales and productivity goals with Store Manager.
• Demonstrate product knowledge to maximize sales opportunities.
• Inspire customers with fashion expertise and build team partnerships.
• Use internal systems to track KPIs and assist in analyses.
• Support store in maintaining visual and housekeeping standards.
• Operate POS system and manage end-of-day emails; assist opening/closing procedures.
• Maintain store cleanliness and organization across all areas.

Kenntnisse

Customer service

Sales

Communication skills

Fashion knowledge

Bilingual English/Chinese

Ausbildung

High School diploma

Tools

POS system

Jobbeschreibung

ONIVERSE is seeking a dynamic Client Advisor for its Falconeri store at Westfield Valley Fair in San Jose, CA. You will deliver exceptional bilingual service in English and Chinese, manage client books, and drive sales while maintaining brand standards.

You will work with the Store Manager to meet KPIs, operate the POS system, and uphold store cleanliness. Benefits include competitive hourly pay plus commissions, plus health and other perks.