Bilingual LTSS Service Coordinator — Field-Based Impact

Elevance Health; Tampa (FL); Híbrido; USD 52.000 - 75.000; Jornada completa

Descripción de la vacante

Elevance Health is seeking a LTSS Service Coordinator (Bilingual in Spanish/English) to coordinate long-term supports and services for a defined caseload in Florida. The role requires field-based work with occasional office attendance in designated counties.

You will perform assessments, develop person-centered plans, and collaborate with care teams to support health and LTSS goals for members.

Formación

• BA/BS degree required.
• Minimum 2 years of experience with a social work agency.
• Bilingual English/Spanish strongly preferred.

Responsabilidades

• Conduct face-to-face program assessments using predefined questions and motivational interviewing techniques.
• Coordinate and manage individuals' waiver and LTSS/IDD, BH, PH needs with the interdisciplinary care team.
• Manage non-clinical needs of members with chronic illnesses to ensure cost-effective care utilization.
• Document short- and long-term service goals with the member and care team.
• Identify members who may benefit from alternative service levels or other waiver programs.
• Support training of new staff and participate in process-improvement initiatives.
• Submit utilization/authorization requests with supporting documentation.
• Report critical incidents to state/county agencies and other external parties.
• Assist with member grievances, appeals, and state audits.

Conocimientos

Bilingual English/Spanish

Educación

BA/BS degree

Descripción del empleo

Elevance Health is seeking a LTSS Service Coordinator (Bilingual in Spanish/English) to coordinate long-term supports and services for a defined caseload in Florida. The role requires field-based work with occasional office attendance in designated counties.

You will perform assessments, develop person-centered plans, and collaborate with care teams to support health and LTSS goals for members.