Bilingual LTSS Field-Based Case Coordinator

Elevance Health; Clewiston (FL); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Elevance Health in Florida seeks an LTSS Service Coordinator (Bilingual in Spanish/English) to manage a defined caseload, conduct assessments, develop PCSPs, and coordinate with medical directors and care teams to deliver integrated care plans.

The role requires a BA/BS and at least 2 years in social work, with face-to-face assessments, motivational interviewing, and service coordination across LTSS, BH, and PH.

Qualifications

• Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency.
• Specific education, years, and type of experience may be required based upon state law and contract requirements.

Responsibilities

• Performs face-to-face program assessments for identification and evaluation.
• Coordinates member cases with clinical healthcare management and interdisciplinary team.
• Documents member goals and collaborates with care team for PCSP development.
• Submits utilization/authorization requests and reports critical incidents as required.
• Assists in appeals, grievances, and state audits.

Skills

Bilingual in Spanish/English

Face-to-face assessments

Motivational interviewing

Care coordination

Education

BA/BS degree

2+ years social work experience

Job description

Elevance Health in Florida seeks an LTSS Service Coordinator (Bilingual in Spanish/English) to manage a defined caseload, conduct assessments, develop PCSPs, and coordinate with medical directors and care teams to deliver integrated care plans.

The role requires a BA/BS and at least 2 years in social work, with face-to-face assessments, motivational interviewing, and service coordination across LTSS, BH, and PH.