Bilingual Loan Processor (Spanish)

Citi; O’Fallon (MO); On-site; USD 45,000 - 59,000; Full time

Job summary

Citi is seeking a Loan Processor in Ofallon, Missouri to manage a pipeline of loans, verify procedures, and gather documents with precision. You will coordinate with customers and vendors, resolve issues with underwriting, and review disclosures prior to closing to ensure a smooth closing process.

The role requires 1–3 years of loan processing or finance experience, strong interpersonal and communication skills, and Spanish language ability.

Qualifications

• 1-3 years relevant experience.
• Prior loan processing experience or finance experience.
• Excellent interpersonal, communication, follow-up & relationship building skills.
• Must have the ability to prioritize, be detail oriented & results driven.
• Consistently demonstrates clear and concise written and verbal communication.
• SPANISH SKILL SET REQUIRED

Responsibilities

• Requires specialized functional area skills and knowledge of a specific product set. Works under limited supervision.
• Manage pipeline of loans to ensure data integrity of all data and process inputs.
• Review loan file to verify procedures per guidelines.
• Order necessary documents.
• Follow-up with vendors to obtain required documentation.
• Communicate with customers to ensure level of satisfaction.
• Clear prior to close conditions (with signature).
• Partner with underwriting on difficult/exception issues.
• Review the Closing Disclosure with the customer prior to the scheduled closing.
• Organizes, records, and services the production output of various, servicing activities, which may require interacting with internal and external customers.
• Resolves complex issues and performs most complex servicing activities under Limited supervision.
• Works on complex projects.
• Occasionally mentors lower level processors.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Loan processing

Interpersonal skills

Communication

Prior finance experience

Attention to detail

Spanish language

Education

High School diploma

Job description

Citi is seeking a Loan Processor in Ofallon, Missouri to manage a pipeline of loans, verify procedures, and gather documents with precision. You will coordinate with customers and vendors, resolve issues with underwriting, and review disclosures prior to closing to ensure a smooth closing process.

The role requires 1–3 years of loan processing or finance experience, strong interpersonal and communication skills, and Spanish language ability.