Bilingual Consumer Loan Processor — Aid Members Reach Goals

SESLOC Federal Credit Union Inc.; San Luis Obispo (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

SESLOC Federal Credit Union Inc. is seeking a detail‑driven Consumer Loan Processor to guide members through the loan process from start to finish.

You will interview applicants, assemble documentation, review credit reports, verify income, and prepare loan documents for branches and the contact center. You will support DMV paperwork, account transfers, and other specialized services while delivering outstanding member support via phone and email.

Qualifications

• 1-3 years of loan processing or related financial experience.
• Strong customer service skills.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Interview applicants and help them choose the right loan products.
• Process loan requests, assemble documentation, and ensure accuracy.
• Review credit reports, verify income, and calculate debt‑to‑income ratios.
• Prepare loan documents for branches and the contact center.
• Support specialized services like DMV paperwork and account transfers.
• Provide outstanding member support over phone and email.
• Collaborate with branches and departments to ensure smooth workflows.
• Educate members by recommending helpful products and services.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or GED

Job description

SESLOC Federal Credit Union Inc. is seeking a detail‑driven Consumer Loan Processor to guide members through the loan process from start to finish.

You will interview applicants, assemble documentation, review credit reports, verify income, and prepare loan documents for branches and the contact center. You will support DMV paperwork, account transfers, and other specialized services while delivering outstanding member support via phone and email.