Bilingual Linguistics Team Lead – Field Operations

KACE Company; Tucson (AZ); Sur place; USD 36 000 - 51 000; Plein temps

Résumé du poste

KACE is seeking a Team Lead to manage linguist operations, ensuring timely delivery and quality across multiple language contracts. The role combines supervision of the team with hands-on linguist work when required, and requires strong organizational and communication skills.

Based in Tucson with travel to client sites, the Team Lead will coordinate with managers to implement policies, train staff, and monitor performance. A bilingual English/Spanish capability is essential.

Qualifications

• Bilingual in Spanish and English with strong communication skills.
• English and Spanish proficiency at or above Level 3 in Listening, Speaking, Reading, and Writing.

Responsabilités

• Oversees daily operations of linguist teams to meet client deadlines and budgets.
• Acts as primary client technical POC and coordinates with program managers.
• Provides onboarding, training, and feedback to linguists; ensures quality control compliance.
• Manages scheduling and time records; escalates issues to supervisors as needed.
• Travels to client sites as required and supports remote team members.

Connaissances

Bilingual: Spanish/English

Formation

Bachelor’s degree or higher

Associates degree

High School diploma

Outils

Microsoft Office Suite

Description du poste

KACE is seeking a Team Lead to manage linguist operations, ensuring timely delivery and quality across multiple language contracts. The role combines supervision of the team with hands-on linguist work when required, and requires strong organizational and communication skills.

Based in Tucson with travel to client sites, the Team Lead will coordinate with managers to implement policies, train staff, and monitor performance. A bilingual English/Spanish capability is essential.