Bilingual Insurance Sales & Customer Service Representative

State Farm Insurance Companies; Aurora (CO); On-site; USD 52,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Performance bonuses

Professional growth and advancement

Job summary

State Farm Insurance Companies in Aurora, CO is seeking a dedicated Bilingual Insurance Sales & Customer Service Representative. This full-time, in-office role features four 10-hour days per week, with opportunities to grow in a long-term career within a busy State Farm agency.

The ideal candidate holds Auto, Fire, Life, and Health licenses, is fluent in English and Spanish, and has prior State Farm agency experience.

Qualifications

• Must be bilingual in English and Spanish.
• Strong sales and customer service skills.
• Highly organized with attention to detail and follow-through.

Responsibilities

• Proactively sell and cross-sell Auto, Fire, Life, and Health insurance products
• Provide exceptional customer service while identifying additional insurance needs and sales opportunities
• Complete a minimum of 35 inbound/outbound customer calls per day
• Maintain a minimum production of 50 written policies per month
• Follow up with leads, prospects, and existing customers
• Market insurance products and develop new business opportunities
• Maintain accurate documentation and strong organization
• Follow through on customer requests, leads, quotes and commitments

Skills

Bilingual English/Spanish

Sales

Customer service

Organization

Job description

Bilingual Insurance Sales & Customer Service Representative

Bilingual Insurance Sales & Customer Service Representative

State Farm Experience Required | Full-Time | In-Office | 4-Day Workweek

We are a busy, established, growth-focused State Farm agency looking for an experienced and motivated Bilingual Insurance Sales & Customer Service Representative to join our team for a long-term career opportunity.

This is a full-time, in-office position working four 10-hour days per week (40 hours total). We are looking for someone who enjoys sales, customer service, marketing, and building strong relationships with customers.

The ideal candidate is dependable, organized, self-motivated, goal-oriented, and looking for a company where they can stay, grow, and build a long-term career.

Compensation

• $52,000-$65,000 annual base salary
• Projected range with base/commissions/bonuses 60,000 - 90,000+
• Performance bonuses
• Additional earning opportunities based on individual and agency production
• Health insurance
• Vision insurance
• Paid time off (PTO)
• Performance bonuses
• Professional growth and advancement opportunities

Schedule

• Full-time, in-office position
• Four 10-hour workdays per week
• 40 hours per week
• Consistent attendance and punctuality are essential to this position

Key Responsibilities

• Proactively sell and cross-sell Auto, Fire, Life, and Health insurance products
• Provide exceptional customer service while identifying additional insurance needs and sales opportunities
• Complete a minimum of 35 inbound/outbound customer calls per day
• Maintain a minimum production expectation of 50 written policies per month
• Consistently follow up with leads, prospects, and existing customers
• Market insurance products and develop new business opportunities
• Maintain accurate documentation and strong organization
• Follow through on customer requests, leads, quotes, and commitments
• Work collaboratively with the entire agency team to achieve individual and agency goals
• Build long-term customer relationships through responsive, professional service

Required Qualifications

• Previous State Farm agency experience is required
• Must currently hold Auto, Fire, Life, and Health insurance licenses
• Must be bilingual in English and Spanish
• Strong sales, marketing, and customer service skills
• Excellent verbal and written communication skills
• Highly organized with exceptional attention to detail and follow-through
• Comfortable working toward measurable sales and activity goals
• Dependable with consistent attendance and punctuality
• Self-motivated with a strong work ethic
• Positive, professional, and team-oriented
• Interested in a long-term position with opportunities for growth

Who We’re Looking For

We are looking for someone who wants more than simply their next job. We want a team member who is interested in building a long-term career, growing professionally, and being rewarded for strong performance.

If you are an experienced State Farm professional who is fully licensed, bilingual in English and Spanish, dependable, highly organized, strong in both sales and customer service, and motivated to achieve production goals, we would love to hear from you.

Screening Questions

• Are you licensed in P&C and L/H?
• Are you bilingual in spanish?
• Do you have experience working in a State Farm Agent's office?
• Are you a U.S. citizen?
• What is your race?
• What is your gender?
• Do you have a disability?
• Are you a protected veteran?