Bilingual Legal Intake & Onboarding Specialist

The Debt Defenders by Ciment Law Firm, PLLC; Katy (TX); On-site; USD 11,000 - 12,000; Full time

Job summary

Debt Defenders by Ciment Law Firm, PLLC is seeking a full-time Bilingual Legal Intake Specialist in Katy, TX (in-office). You will handle inbound calls from prospective clients, screen potential cases, and conduct consultations to assess fit for intake.

Fluency in English and Spanish is required, with responsibilities including follow-up, onboarding assistance, and documentation management to ensure accurate client records.

Qualifications

• Bilingual in English and Spanish required.
• Experience in client intake or initial consultations preferred.
• Excellent communication and empathy when speaking with prospective clients.

Responsibilities

• Handle inbound calls from prospective clients and assess their needs.
• Screen and survey potential cases and determine fit for intake.
• Conduct consultations with qualified prospective clients.
• Follow up with leads to advance onboarding and retainers.
• Assist with new client onboarding and document management.
• Ensure client information is organized and up to date.

Skills

Fluency in English

Fluency in Spanish

Job description

Debt Defenders by Ciment Law Firm, PLLC is seeking a full-time Bilingual Legal Intake Specialist in Katy, TX (in-office). You will handle inbound calls from prospective clients, screen potential cases, and conduct consultations to assess fit for intake.

Fluency in English and Spanish is required, with responsibilities including follow-up, onboarding assistance, and documentation management to ensure accurate client records.