Bilingual Administrative Assistant - Legal Intake & Case Mgmt

Kanner & Pintaluga; Tampa (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive Wage

Paid Time Off

401K Retirement Savings Plan with Firm

Group Medical/Dental/Vision Plans

Employer-Covered Supplemental Benefits

Job summary

Kanner & Pintaluga in Houston, TX seeks a Customer Service Representative to manage client intake, case progression, and communications between clients, medical providers, and internal teams within the Personal Injury department.

This full-time Administrative Assistant role requires bilingual English/Spanish, high attention to detail, HIPAA compliance, and proficiency with Microsoft Office while supporting a dynamic, fast-paced law firm.

Qualifications

• Bilingual English/Spanish required.
• Proven customer service and communication skills.
• Strong attention to detail and organization.

Responsibilities

• Intake: Serve as the first point of contact for clients and guide them through retaining services.
• Case Management: Manage client cases from initiation to resolution and maintain communication with involved parties.
• Claims Processing: Handle filing and processing of claims, ensuring accuracy and timeliness.
• Communication Facilitation: Liaise between clients, medical providers, and internal teams.
• Documentation: Collect and manage client and case documentation.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Microsoft Office Suite

Education

High school/GED diploma

Tools

Microsoft Office Suite

Job description

Kanner & Pintaluga in Houston, TX seeks a Customer Service Representative to manage client intake, case progression, and communications between clients, medical providers, and internal teams within the Personal Injury department.

This full-time Administrative Assistant role requires bilingual English/Spanish, high attention to detail, HIPAA compliance, and proficiency with Microsoft Office while supporting a dynamic, fast-paced law firm.