Legal Intake Specialist

The Debt Defenders by Ciment Law Firm, PLLC; Katy (TX); On-site; USD 11,000 - 12,000; Full time

Job summary

Debt Defenders by Ciment Law Firm, PLLC is seeking a full-time Bilingual Legal Intake Specialist in Katy, TX (in-office). You will handle inbound calls from prospective clients, screen potential cases, and conduct consultations to assess fit for intake.

Fluency in English and Spanish is required, with responsibilities including follow-up, onboarding assistance, and documentation management to ensure accurate client records.

Qualifications

• Bilingual in English and Spanish required.
• Experience in client intake or initial consultations preferred.
• Excellent communication and empathy when speaking with prospective clients.

Responsibilities

• Handle inbound calls from prospective clients and assess their needs.
• Screen and survey potential cases and determine fit for intake.
• Conduct consultations with qualified prospective clients.
• Follow up with leads to advance onboarding and retainers.
• Assist with new client onboarding and document management.
• Ensure client information is organized and up to date.

Skills

Fluency in English

Fluency in Spanish

Job description

Bilingual Legal Intake Specialist

Debt Defenders by Ciment Law Firm, PLLC

Location: Katy or Fort Worth, TX | In-Office
Job Type: Full-Time
Compensation: $8 - $9/hour + Performance-Based Bonuses
Schedule: Monday–Thursday: 8:00 AM–5:00 PM/Friday: 8:00 AM–4:00 PM

Our law office is growing fast, and we're searching for a full-time Bilingual Legal Intake Specialist to help us succeed.

You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening and surveying potential cases, and conducting consultations with prospective clients who meet our criteria.

This role also involves consistent follow-up with prospective clients, supervising retainers and required documentation, assisting with new client onboarding, and helping ensure potential and current client information is managed efficiently.

Fluency in both English and Spanish is required.