Bilingual Legal Intake & Front Desk Specialist

Hinojosa Law; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

A plaintiff's personal injury litigation firm is looking for a Legal Receptionist / Intake Specialist to join their growing team. The ideal candidate must be fluent in both English and Spanish and possess excellent customer service skills. Responsibilities include greeting clients, answering phones, managing client information, and providing translating services. A high school diploma is required, and familiarity with Google Workspace is preferred. This role offers benefits including 401(k) and health insurance.

Qualifications

• Fluent in both English and Spanish is required.
• Strong written, proofing, and verbal communication skills required.
• Excellent customer service skills, able to handle sensitive information.

Responsibilities

• Meet and greet new potential clients over the phone or in person.
• Answer and route incoming calls and take detailed messages.
• Perform clerical duties such as filing, copying, and emailing.
• Provide interpreting and translating services for Spanish-speaking clients.
• Onboard new clients by gathering and managing information.

Skills

Bilingual (English and Spanish)

Customer service skills

Attention to detail

Strong communication skills

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Google Workspace tools

Job description

A plaintiff's personal injury litigation firm is looking for a Legal Receptionist / Intake Specialist to join their growing team. The ideal candidate must be fluent in both English and Spanish and possess excellent customer service skills. Responsibilities include greeting clients, answering phones, managing client information, and providing translating services. A high school diploma is required, and familiarity with Google Workspace is preferred. This role offers benefits including 401(k) and health insurance.