Bilingual Intake Specialist: Client Onboarding & Revenue

Lisinski Law Firm; Phoenix (AZ); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

401(k) Match

Health Savings Account options

Paid Time Off

Job summary

A dedicated law firm in Phoenix is seeking an Intake Specialist to perform client consultations that assess needs and provide tailored services. The ideal candidate will have a high school diploma, excellent bilingual communication skills in English and Spanish, and proven customer service abilities. Full-time role involves interviews with potential clients and assisting in converting leads, along with a supportive work environment offering competitive benefits. This role plays a crucial role in driving the firm's revenue and client satisfaction.

Qualifications

• Proficient in verbal and written communication in English and Spanish.
• Demonstrated organizational skills and attention to detail.
• Experience in a sales or metrics-based environment is preferred.

Responsibilities

• Conduct one-hour interviews with potential clients.
• Educate clients on the benefits of the firm’s services.
• Schedule follow-up appointments with potential clients.

Skills

Proficient with Microsoft Office Suite

Excellent verbal communication skills

Bilingual (English and Spanish)

World class customer service

Strong problem-solving skills

Education

High School Diploma or equivalent experience

Job description

A dedicated law firm in Phoenix is seeking an Intake Specialist to perform client consultations that assess needs and provide tailored services. The ideal candidate will have a high school diploma, excellent bilingual communication skills in English and Spanish, and proven customer service abilities. Full-time role involves interviews with potential clients and assisting in converting leads, along with a supportive work environment offering competitive benefits. This role plays a crucial role in driving the firm's revenue and client satisfaction.